Shipping & returns

Shipping

• Production: 2–10 business days. Every item is printed when you order it.
• Transit (US): 3–6 business days with tracking.
• Total: 5–16 business days. Holiday weeks can add a few days.
• Rate: $5.95 flat, free on orders of $65+.
• Where: US addresses, including Alaska, Hawaii and PO boxes. International shipping is on the roadmap.

Items in one order may ship separately from different facilities (a mug and a sweatshirt, for example). You'll get a tracking email for each package.

Returns & exchanges

Wrong size or changed your mind? Contact us within 30 days of delivery to arrange a return. We provide a prepaid US return label. Items must reach us undamaged, unworn and unwashed, with any original tags attached, before a refund or exchange is approved. Package the item securely and keep your tracking receipt. After receipt and inspection, refunds return to the original payment method; exchanges are arranged after inspection. Check the size guide before ordering.

Return address: Yrill Returns, 3801 Thacher Rd, Ojai, CA 93023, United States. Contact us first so we can identify your order and provide return instructions. Do not return an item to the printing facility.

Our guarantee

Misprinted, damaged or defective? Contact us within 30 days with photos so we can arrange a reprint or refund. Please use our contact page before sending a defective item back. A manufacturing defect is handled separately from an undamaged, change-of-mind return; we will confirm whether a return is needed.

Lost or stolen packages

If tracking shows delivered but the package isn't there, check with neighbors and your carrier first, then contact us within 7 days and we'll sort it out.